Payroll Administrator

About the Role

Sense is recruiting for three Payroll Administrators to join our fantastic People & Culture Team, working on a hybrid basis 2/3 days per week from our offices in Selly Oak, Birmingham.

As Payroll Administrator, you will work as a member of the payroll team ensuring that the organisation’s payroll procedures are conducted in a timely and accurate manner.

The main duties and responsibilities include:

• Fostering a customer-focused approach to payroll services and ensuring a timely response to employee queries.
• Monitor the Payroll inbox ensuring all queries are responded to promptly or escalated to the appropriate team members.
• Process all new starters accurately, verifying tax codes, pension details, job information, and personal data to ensure compliance and accuracy.
• Process and update all employee changes, including name changes, bank details, and other amendments, as notified by the People and Culture Team.
• Calculate and process casual holiday pay and cost allocations, ensuring correct distribution and compliance with payroll policies.
• Collaborate with managers to obtain missing or incomplete payroll data, ensuring timely and accurate payroll processing.
• Generate and analyse hours reports for the relief team, providing necessary insights for workforce planning.
• Notify pension providers of all new joiners, ensuring compliance with auto-enrolment and pension scheme requirements.
• Work closely with the People and Culture Team to coordinate monthly payroll processing.
• Support the Payroll Manager in preparing monthly audit and compliance reports, ensuring payroll accuracy and transparency.
• Monitor and process dormant employees, ensuring timely updates and compliance with payroll regulations.
• Update and maintain leaver records, ensuring correct pension reporting and processing of final pay.
• Organise and manage payroll documentation, including filing, scanning, and secure storage of sensitive information.

To succeed in this role, you will have:

• Previous experience of working in a payroll environment desirable.
• Experience of using payroll systems and MS Office.
• Experience of working in a customer focused environment and an understanding of good customer service.
• Some knowledge of HMRC (PAYE & NIC) legislation.
• Ability to discuss payroll information in a way it can be understood by non-payroll staff.
• Evidence of own continuing professional development. 

This role is subject to an ongoing organisation change programme and consultation outcome. Interested candidates are encouraged to apply, and we will keep all applicants informed as the organisation programme develops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit:  https://www.sense.org.uk/jobs/equality-diversity-and-inclusion-in-recruitment/

Closing Date

23/03/2025

Apply now