People Data & Systems Manager

About the Role

Sense is recruiting for a People Data and Systems Manager to join our fantastic People & Culture Team in Selly Oak, Birmingham on a hybrid basis. This is an exciting role focused on ensuring the successful running of our People systems and enabling effective decision making through analysis of our people data. Reporting into the Head of Talent Acquisition & People Services, this role will be an integral member of the People Team. 

The main objectives of the role are as follows:

• Leading and managing a team of analysts to develop and deliver the continuous service improvement plan of our People systems, focusing on enhancing the use of iTrent and ensuring integration with other People systems
• Working on improvements and streamlining processes through effective utilisation of iTrent, identifying opportunities for system enhancements, ensuring optimal functionality
• Providing proactive support in driving change, ensuring People systems and processes are used successfully across the organisation including management and delivery of system upgrades and maintenance, providing reliable systems guidance
• Working with key stakeholders to evolve systems, data and processes, ensuring they are accessible, intuitive and aligned to our organisational and regulatory needs
• Actively participating in cross-functional project work, contributing to planning, execution and delivery whilst providing ongoing support to ensure operational efficiency and alignment with organisational goals
• Managing relationships with suppliers to ensure all contractual obligations are met and service levels are adhered to
• Responsibility for the provision of Management Information reports from People systems including Business Objects, PowerBI and other key reporting tools
• Ensuring People data is accurately maintained across all systems to the highest possible standard in line with organisational procedures relating to data security and integrity
• Working with the Sense Data and Technology Teams to ensure changes to systems are managed and communicated effectively and overseeing system usage and security
• Promoting the People systems as the single authoritative source of employee and volunteer data, making this data available to other systems as required, in conjunction with the Data Management Team
• Staying abreast of legal and best practice developments, recommending and implementing improvements and developments to People systems to ensure they are fit for purpose

To succeed in this role, you will have:

• Proven experience in a similar role, with knowledge of iTrent (not essential)
• Data management, analysis and reporting experience
• Ability to lead and coach a team to ensure their development
• Evidence of own continuing professional development
• Experience of delivering simple and intuitive user processes
• A commitment to people with complex disabilities and Sense’s vision and values

To Apply

Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit:  https://www.sense.org.uk/jobs/equality-diversity-and-inclusion-in-recruitment/

Closing Date

09/03/2025

Apply now