Operations Manager - Social Care

Looking for a fantastic management opportunity in care?

Make a meaningful impact on the lives of those we support and their families. We are seeking a new Operations Manager for Wales, covering services in Denbigh, Powys and community services in North and South Wales. This role involves regular travel with occasional remote working. You will primarily be based in North Wales but be required to travel to Powys and South Wales fortnightly. The work base can be further discussed at the interview stage.

We will offer you a salary of £43,857 per annum as a Level 2 Operations Manager. 

This is a fantastic opportunity for an exceptional manager in the Care sector, allowing you to be innovative and tackle challenges alongside fellow Operations Managers. You will receive ongoing support from our Operations team as you oversee diverse services across the region.

Flexibility, strong leadership, and the ability to listen to those we support are essential. As we prioritise co-production, the insights of families are vital to our mission. This role promises excitement and challenges within our values-driven organization, offering rewarding experiences as you contribute to the development and growth of our services. 

Join us at this exciting time!

Interviews for this role are expected to be the beginning of February, with a preliminary date set of the 12th February for in-person interviews. 

We’re looking for enthusiastic applicants who are:

•  A UK Driving License and vehicle is essential, and mileage will be reimbursed, or use of a company car will be provided.
• Level 5 Leadership and Management in Health & Social Care Diploma or equivalent or are willing to work towards one.
• Use of non-verbal communication methods such as British Sign Language is desirable.
• Committed to listening to and valuing diverse views.
• Experience of leading and managing within the care sector.
• Experience developing and growing care services is desirable.
• Experience working with and liasing with local authority teams.
• Solution focused - creative with a can do attitude.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a Disability Confident Leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Additional Highlights to our Operations Manager position:

• 27 days of annual leave plus bank holidays.
• Matched pension contributions up to 5%.
• Free life assurance policy.
• Cashback and discounts on high street brands (and 10% off at Sense charity shops!).
• Cycle to work scheme.
• Travel season ticket loans.
• Enhanced sick pay.
• Free DBS check if your role needs one.
• A £350 refer-a-friend scheme.
• Free access to over 100 online and face-to-face training courses, including the care certificate.
• Wisdom App- free access for all employees to mindfulness application.

To apply

Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit:  https://www.sense.org.uk/jobs/equality-diversity-and-inclusion-in-recruitment/

#HIGH

Closing Date

31/01/2026

Apply now