Digital Service Design Manager

Reference number: 47294

Title: Digital Service Design Manager

Location: Selly Oak, Birmingham and King's Cross, London

Salary: £42,629 per annum

Hours: 37.5 hours per week

Closing date: Sunday 5 June 2022

Interview date: Thursday 9 June 2022

Contract type: Permanent

Job advert:

About the role

Sense has an exciting opportunity for someone to join our Operational Programmes team as a Digital Service Design Manager, based at either of our offices in Selly Oak, Birmingham or King's Cross London. 

Providing support through digital products and technology is central to our strategic ambition for Sense to be at the forefront of innovation and to reach more people with complex disabilities.  We are moving to a ‘digital first’ approach to providing the most responsive, efficient and effective ways of engaging people.  We are seeking to maximise the opportunities that digital services and technology can provide to enable people to connect with others, to live and learn and to ensure that children and families get the best possible start. To learn more about Sense and our recent strategy please watch the below video:

 

 

The successful candidates will work with the Operational Programmes and Services to design, build and launch digital tools, products and services to improve access to support and meet the full range of needs of people with complex disabilities and their families. As well as work with the Digital Engagement programme and ICT Team to contribute to the digital transformation of Sense. 

 

Key skills and experience

  • Technical knowledge of web applications, frameworks and database management systems
  • Significant experience of product development and digital service design

  • Able to build and maintain effective working relationships with internal and external stakeholders 

  • Ability to develop, deliver and evaluate services, including project management and developing evaluation frameworks

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

 

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/

 

Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)