Online Retail Assistant

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Reference number: 46109

Title: Online Retail Assistant

Location: Gravesend

Salary: £9.06 per hour

Hours: 22.5 hours per week

Closing date: Sunday 17 October 2021

Interview date: To be confirmed

Contract type: Permanent

Job advert:

About the role

Sense has an exciting opportunity for someone to join our Retail  team as an Online Retail Assistant, based in Gravesend. This is a part time role working 22.5 hours per week, on a permanent basis.  

Your role will be to assist the Online Manager to effectively manage the day to day running of the Online Department with the aim of achieving optimum profit by maximizing sales.

Key duties include: 

  • To place listings for online sales using the appropriate channel.
  • To assist the Online Manager ensuring that the Online department achieves budgeted sales.
  • Ensure all administrative tasks related to the effective running of the online department are accurately and fully completed at all times.
  • To assist the donated stock manager in processing stock within a warehouse environment.
  • To maintain a high standard of presentation, photography and written accuracy in the descriptions of items listed for sale
  • To handle email and telephone enquiries from both customers and shop teams effectively and efficiently

Key skills and experience required:

  • A working knowledge of Excel, Word and Outlook
  • Possess an interest/awareness in online selling
  • Experience of working effectively on your own and as a part of a team
  • Experience of dealing with customers and providing excellent customer care
  • Attention to detail

Occasional travel may be required to our offices in Crayford.

About us

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. We would recommend that you read the candidate guidelines, job description and person specification before applying.

Sense is committed to equality, diversity and inclusion in all of its work. We want to ensure that the diversity of our workforce is reflective of the people we support and the communities we serve. We encourage applications of those from Black, Asian and minority ethnic backgrounds as well as women, trans and non-binary people, and those with different accessibility needs.

If you require an application in another format, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk

#high

Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)