Communicator Guide / Intervenor

Reference number: 45996

Title: Communicator Guide / Intervenor

Location: Liverpool

Salary: £9.95 per hour

Hours: 12 hours per week

Closing date: Sunday 17 October 2021

Interview date: To be confirmed

Contract type: Permanent

Job advert:

Could you help someone to engage with the world around them and to reach their goals?

Sense has a great opportunity for caring, sociable and dedicated individual to join our team as a Community Support Worker in Liverpool.  This is a permanent position working 12 hours per week. Specific shift patterns to be discussed at interview.

About the role;

Statement from the Service User:

"I am a very independent person, I have Usher's Syndrome, am registered Deaf/Blind, and wear both a Cochlear implant and a hearing aid. My main sight problems are tunnel vision and little definition. I communicate via speech. I enjoyed a varied working career, I have a fun and mischievous personality and my main interests are going for walks, going to the gym, yoga, keep fit sessions, knitting, listening to talking books and discussing local/national news.  As well as having clear speech and being computer literate, support staff will also assist me to cook healthy meals, shop, complete paperwork, attend various appointments, ensure all areas are free from trip hazards, make and answer telephone calls, relay all information from phone calls and face-to-face interactions with people, go for odd days/evenings out, and various others duties as required"

About the role;

Support is required with:

  • Walks
  • Shopping
  • Preparing and cooking healthy meals
  • Relaying information from phone calls and face to face interactions with people
  • Completing paperwork
  • Accessing things on the computer.
  • Going to the gym
  • Yoga
  • Keep fit sessions
  • Discussing local / national news.
  • Attending various appointments
  • Ensuring a safe environment
  • Making and answering telephone calls
  • Going for odd days / evenings out.

The purpose of the role is to provide a high quality, reliable support service, personalised to suit the individual and to promote independence, choice and enhance inclusion within the community.

Specific Responsibilities;

  • To promote independence, life skills and informed choices in accordance with the individuals support plan.
  • To enable individuals we support to influence their services and the way they are supported. 
  • To Listen to individuals and act on what is important to them.
  • To use information to contribute to developing person-centred plans.
  • To provide opportunities for the individual to make choices and decisions.
  • To support the individual to take part in the running of their own home.
  • To support people to speak up for themselves, and/or advocate on their behalf.
  • To listen and respond to the individual’s needs.
  • To promote and support people to take part in enjoyable, satisfying and purposeful activities
  • To support the individual to access the community, learn new skills and maximise independence.
  • To support the individual with health and well-being appointments, provide practical support with everyday tasks such as shopping, dealing with mail, attending medical appointments, accessing a variety of computer applications such as What’s App and support with assistive technology to improve/ maintain independence within the home and community.
  • You may be required to work on evenings, weekends and bank holidays.

What we need from you…

The passion and drive to make a real difference to someone’s life.  We do ask that you embrace our beliefs, values and 'I' statements, all of which can be found on our website.

Having a valid UK driving licence with access to your own vehicle would be beneficial but is not essential .

In return we will offer you…

  • 24 days’ holiday + bank holidays (pro rata); increasing with length of service
  • Free DBS Check
  • Free leadership and management development (such as our award winning Growing Stronger Leaders Together programme) 
  • Free access to over 100 online and face to face training 
  • On-going development opportunities
  • Flexible working and family friendly policies
  • Employee referral scheme
  • Health and well-being support
  • Pension Scheme
  • Discount scheme 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Work at Sense can be demanding and so isn’t for everyone, but it is also incredibly rewarding and valuable. Take a look at the video below to see why we do what we do.

To apply

Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. We value everyone’s contribution and ensure people are given the opportunity to realise their potential. We will promote equality and diversity in all that we do and the work we do in partnership with others. For more information please visit:



Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)