Community Support Service Manager

Reference number: 45187

Title: Community Support Service Manager

Location: West Midlands

Salary: From £26,648 per annum

Hours: 37.5 hours per week, full time

Closing date: Wednesday 21 April 2021

Interview date: Tuesday 27 April 2021

Contract type: Permanent

Job advert:

About the role

Sense has an exciting opportunity for a reliable and motivated Manager to join our team in the West Midlands. This is a full time role, working 37.5 hours per week.

As the Manager of our Community Support Services, you will provide a customised, responsive and high quality service to people with multiple sensory impairments and/or learning disabilities, supporting in their own homes, in the community and from our resource centre. You will effectively manage a team to deliver person centred, specialist services that meet organisational standards and expectations.

This is a growing service, and you will be actively responding to referrals in order to build on current provision. In order to do this, you may will be required to work some weekends. There will be extensive travel across the West Midlands (mileage is paid) in order to support directly, and to manage the staff team who work in these services.

You will need to have a sound knowledge of person centred planning, rota planning, staff management/development and budget management. In order to support Sense’s commitment to high quality, accountable services, you will need to be aware of the expectations of the Health and Social Care Act 2015 and to develop an understanding of Senses’ Quality Assurance system. You will be required, to be registered with the relevant external agencies and maintain compliance.

About You

You must have or be willing to work towards a Level Five Diploma in Health and Social Care (or equivalent), or be working towards an accredited award. You will need to have had proven experience of supervising and line managing staff in accordance with policy and legislation, as well as experience of managing misconduct, grievance and performance issues.

You will need to have a valid UK driving licence with access to your own vehicle, as travel across the West Midlands to support remote services is essential.

Some staff and individuals we support communicate using British Sign Language (BSL) so knowledge or ability to communicate using BSL is advantageous.

The successful candidate will have experience of dealing with challenging situations and of advocating in the best interests of individuals.

For the full personal specification, please see the document below.

About us

Sense is a national disability charity that supports people with complex communication needs to be understood, connected and valued.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application.  Please ensure you have read the candidate guidelines, job description and service one page profile before doing so.

To avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Internal applicants should also use this link to apply however you will only be required to complete details of your current role. If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio please contact the Recruitment department on 0121 415 6735 or textphone 0121 415 2720 or email as above.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.


Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)