Support Worker - BSL Communicator Guide

Reference number: 45145

Title: Support Worker - BSL Communicator Guide

Location: Walsall and Birmingham

Salary: £10.21 per hour

Hours: 20

Closing date: Sunday 25 April 2021

Interview date: As suitable applications are received.

Contract type: Permanent

Job advert:

Can you help others to communicate?

Sense are looking for a passionate and motivated person to join our professional team as a Communicator Guide. This is a full time role working 20 hours per week. 

Communicator Guides offer support to people who have sight and hearing impairments, you will support the individual to do the things they want to do - not to do things for them. You’ll be there to act as the eyes and ears of the individual – to make sure that communication is clear and that they are able to move around safely. The support you provide may be in someone’s home, their local community or work setting.

You will provide practical help and communication support to people with deafblindness – such as helping with shopping, dealing with mail, accessing social and leisure activities – to enable people with sensory loss to continue to live as independently as possible and decrease isolation.

In this role you will be providing Communicator Guide and Intervenor support to 3 different individuals in Walsall and Birmingham who are Deafblind or Deaf with additional needs. The working pattern is is 2 weekdays, 1 evening, and Saturdays. We can be flexible to work around days/times; however, you must be able to work on Saturdays. 

All the people you support use British Sign Language to communicate, including adapted hands-on BSL. So you must be able to communicate using BSL at least to level 3, knowledge of hands on signing would be beneficial (if not you must be willing to learn, we will provide all the training). You also need to have a full UK driving licence and use of your own vehicle.

Every day in this role will be different. You will support people to do the things you need to do, but also support them to enjoy fun activities and join in Deaf social groups. Here is what one of the people you would be supporting in this role had to say:

“I need support from a Communicator Guide to read letters for me. After lockdown ends, I want to go to pottery workshops. I would really like some support to attend a Deafblind group and local Deaf clubs. I need some support to go out and get my food shopping, but I also like browsing in the arts and crafts shops to buy crafts I can make at home.”

Take a look at the video below to see why we do what we do.

If this sounds like the right opportunity for you? you will get a lot of benefits when you work for Sense such as 24 days annual leave + bank holidays, Large number of discount schemes in all major retailers, Health and well-being support, Employee assistance scheme, Access to over 100 online and face to face training courses, plus many more.   

To find out more, please click below. Managers will use your application to shortlist candidates in relation to the Personal Specification; therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines and job description (found at the base of this advert) before applying.

If you require a hard copy application pack or a different format, please contact the recruitment team on

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.  Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment are subject to a number of checks including an enhanced DBS check where appropriate.

To avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions, any submissions without prior authorisation from Sense will be treated as our own and as such no fee will be payable.


Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)