Community Support Worker (Communicator Guide)

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Reference number: 44158

Title: Community Support Worker (Communicator Guide)

Location: Birmingham and Black Country

Salary: £9.08 per hour

Hours: Evenings and Weekends

Closing date: Sunday 31 May 2020

Interview date: As suitable applications received

Contract type: Permanent

Job advert:

Can you use British Sign Language? Then you could change somones life.

We are looking for a motivated person to join our professional team as a Community Support Worker (Communicator Guide) in Birmingham and the Black Country. 

This is a part time role and would usually involve multiple sessions across evenings and weekends. The sessions you work will be aranged to suit both the individual you support and yourself and can range from a minimum of 1 hour per week.

About the role…
The Communicator Guide service supports adults who have developed hearing and sight loss – known as acquired deafblindenss. A communicator guide offers 1:1 support in people homes and in the community. We support individuals to do things they want to, not to do things for them. You’ll be there to act as the eyes and ears of the individual – to make sure that communication is clear and that they are able to move around safely.

Can you support people by – enabling someone to travel to the supermarket to do their weekly shopping, tend to their mail and support them set up medical appointments, accompanying them to hospital appointments as well as supporting individuals to develop and maintain friendships and participate in leisure activities. The service also focuses on improving people’s wellbeing by listening to their future goals, aspirations and supporting people to explore them. The Important thing is that it’s the deafblind person chooses how to use the support they receive.

In return we will offer you…
- £9.08 per hour
- Bespoke, rewarding career pathways
- Free parking (where available)
- The opportunity to work in a large, diverse and successful charity where you can develop your skills, knowledge and career in a supportive and flexible environment.
- Group Personal Pension scheme
- Generous annual leave entitlement
- Comprehensive induction and commitment to ongoing training
- Enhanced disclosure cost covered

About you…

We would like to hear from you if you have experience of working with vulnerable people, and ideally have experience of working with people with a sensory impairment. 

A willingness to develop your skills in all communication methods is an essential part of this role. You must have knowledge of communicating with deafblind manual and block letters. ideally will have knowledge of basic hand-on-hand British Sign Language. You will need to be able to creatively solve problems that may arise using a person-centred approach and ideally have experience of using person-centred planning tools.

You must be enthusiastic, adaptable and friendly with a commitment to ensuring the individual you work with gets the best out of their life.

About Sense…
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
Sense has a proven record of offering high quality, pioneering services. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
For an informal discussion about this role, please contact the recruitment team on 0121 415 6753 or via 

To apply…
Please use the link below to complete your application. 
Managers will use your application to shortlist candidates therefore, it is very important you complete this thoroughly.  We would recommend that you read the candidate guidelines and job description (found at the base of this advert) before applying.

If you are a disabled candidate and require a hard copy pack or a different format please contact the recruitment team on 0121 415 6735 or textphone 0121 415 2720.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.
As we say in our Equality and Diversity pledge, we want to ensure people are given the opportunity to realise their potential with us. So, if you have a disability which prevents you from driving but you are interested in a role where our advert says driving is required, please get in touch with us to discuss your application. We encourage you to apply for the role and we will try to make any adjustments to the role that may be possible.

No agency submissions, any submissions without prior authorisation from Sense will be treated as our own, such as no fee will be payable.


Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)