Assistant Shop Manager

Reference number: 43639

Title: Assistant Shop Manager

Hours: 22.5 hours per week

Location: Denbigh

Contract type: Permanent

Closing date: Sunday 20 October 2019

Salary: Circa £16,000 per annum, pro-rata

Interview date: To be confirmed

Job advert:

About the role

Sense are currently recruiting for an Assistant Shop Manager, working 22.5 hours per week in our brand new Denbigh store.

We are very excited to be expanding the retail aspect of our Charity into Wales, and these roles will provide an opportunity to really champion the various ways Sense support people, and the difference the charity makes to people each day. Each year, over four million people buy items from us, so our shops play a pivotal role in raising funds to make a difference to those who find it difficult to communicate and connect with the world.

We are looking for a capable, motivated person to help lead and support a small, enthusiastic team of volunteers, assisting the manager in running the shop and acting as Shop Manager in their absence.

You could be an existing Assistant Manager looking for a new opportunity, or someone with excellent customer service skills, looking for their next step up.

This will be a hands-on role involving the selection, pricing and presentation of donated stock and, of course, providing fantastic customer service.

About You

The successful applicant will need to be self-motivated, and positively committed to working within the charity sector. You’ll have experience of providing excellent customer service and motivating a team to do the same.

You’ll have an eye for detail and will ensure a safe, clean and inviting environment for customers, staff and volunteers. 

Previous experience of working in a retail environment is desirable, but not essential.

This position requires the applicant to be willing to work Bank Holidays and weekends as required.

About us

You can find out more about what it's like to work in a Sense shop here

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

For an informal discussion about this role, please contact: Martin Newell,

No agencies please.

To apply

Please use the link below to complete your application; CVs will not be considered. Managers will use your application to shortlist candidates in relation to the Sense I Statements and the Personal Specification; therefore it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines and job description (linked below) before applying. 

If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio please contact the Recruitment Team on 0121 415 2744 or textphone 0121 415 2720.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment.


Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)