Interim Head of Information and Advice

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Reference number: 43320

Title: Interim Head of Information and Advice

Hours: 37.5 hours per week, full time

Location: Pentonville Road, London

Contract type: Fixed Term

Closing date: Sunday 16 June 2019

Salary: Circa £38,000 per annum (Inc. London Allowance)

Interview date: 24/06/2019 - 27/06/2019

To start: To be discussed at interview

Job advert:

About the role

Sense has an exciting opportunity for a motivated individual to join our team as the Interim Head of Information and Advice at our Head Office in King’s Cross, London. This is a full time role working 37.5 hours per week on a fixed term basis for 6 months.

In this role you will take the lead on the day-to-day management of our Information and Advice Service overseeing all aspects of operational delivery, ensuring the service we provide is at the highest possible standard. In addition, you will compile and present monitoring reports to our internal and external stakeholders.

This is a fantastic time to join Sense, as we embark on our new strategy and this role is integral to the delivery of our current goals.

About you 

With extensive experience of working in a charity/not for profit helpline setting, our ideal candidate will be a fast learner who can hit the ground running. You’ll have demonstrable management experience, but also be willing to get stuck in with the essential work our team does; handling queries and taking referrals. You will be an excellent communicator with strong IT skills.

It’s essential that you are able to align yourself with Sense’s values and build an understanding of the people we support and the challenges they face.

For a full Job Description and Person Specification, please see the link below.

About us

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

For an informal discussion about this role, please contact: Carolyn Henning Brodersen via info@sense.org.uk 

To apply

Please use the link below to complete your application; CVs will not be considered. Managers will use your application to shortlist candidates in relation to the Personal Specification; therefore it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines and job description (found at the base of this advert) before applying.

If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio please contact the HR department on 0121 415 6735 or textphone 0121 415 2720.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. 

#HP

Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)