Senior Support Worker (Communicator Guide)

Reference number: 42946

Title: Senior Support Worker (Communicator Guide)

Hours: Part time and casual, up to 15 hours per week

Location: Across Hertfordshire

Contract type: Permanent, Casual

Closing date: Monday 19 November 2018

Salary: £8.33 - £9.71 per hour with additional London Allowance depending on location

Interview date: To be confirmed

To start: To be discussed at interview

Job advert:

About the role

Sense are looking for reliable and motivated people to join our professional team as Senior Support Workers (Communicator Guides) across the Hertfordshire area. These roles are based in the community and will involve working various part time and casual hours per week on a 1:1 basis in the homes and local areas of the individuals being supported. We currently offer up to 15 hours per week. However, this is a growing service and opportunities for further hours are always available. 

You’ll be there to act as the eyes and ears of the individual – to make sure that communication is clear and that they are able to move around safely. As a member of the team, you will need to be resourceful, innovative and confident about working with people in a variety of settings.

About the people that we support

We are recruiting people from areas local to Cheshunt, Waltham Cross, Welwyn Garden City, St Albans, Bricket Wood, Stevenage, Hitchin, Letchwroth and Buntingford. Some of the individuals you might be supporting include:

  • A gentleman, who is a wheelchair user is looking to be supported for 5 hours per week.  He communicates via Deafblind manual and would like to be supported to access his local community, to go for lunch at local restaurants and pubs, and visit local parks.
  • A lady who is funded for 4 hours per week of support in the Stevenage area. She enjoys nothing more than looking round local shops and would also like to be supported to attend a social group.
  • Another gentleman would like to be supported to exercise at his local gym and also take in a show at the theatre. He lives in the St Albans area and would need support for 3 hours per week. 
  • A lady who would like support for 4 hours per week in the Welwyn Garden city area. She needs support with daily tasks like written correspondence, accessing her local bank and shopping. She would also like support to attend day trips with her local hearing and slight impaired social group.

About you 

We would like to hear from you if you have experience of working with vulnerable people, and ideally have experience of working with people with a sensory impairment. A willingness to develop your skills in all communication methods is an essential part of this role. You will need to be able to creatively solve problems that may arise using a person-centred approach and ideally have experience of using person-centred planning tools.

A full UK driving licence and use of your own vehicle is an essential requirement for this role.

The ideal candidate will hold, or be willing to work towards, a Level 2 Diploma in Health and Social Care or equivalent.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working as a Support Worker at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Please select the 'Additional documentation' link to view the 'Service One Page Profile', this provides more information on the role and the service in which it is based.

For an informal discussion about this role, please contact: Clark Mullen,

No agencies please.

To apply

Please use the link below to complete your application; CVs will not be considered. Managers will use your application to shortlist candidates in relation to the Personal Specification and Sense's Values; therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines and job description (found at the base of this advert) before applying.

If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio please contact the HR department on 0121 415 6735 or textphone 0121 415 2720.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.


Job description: Download the job description

Candidate guidelines: Download the candidate guidelines

Additional documentation: Download the additional documentation

Related links

Who Sense supports

More about Sense, it's visions and values

Sense's People Strategy

Sense's People Strategy (Accessible)